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Terms and Conditions

TERMS AND CONDITIONS OF SALE

  • ACCEPTANCE OF ORDER

    All orders are subject to acceptance by our company officer. Our acceptance shall not be construed on acceptance of printed terms and conditions on the purchase order form for the buyer, hereunder ("Buyer"), that are inconsistent with or additional to our terms and conditions, unless specifically accepted in writing by our authorized officer. No sales representative, agent or employee of our camp any is authorized to alter, vary, or waive any of these terms and conditions. Such changes require the written approval of our authorized officer.

  • PRICES

    All prices are subject to change without notice. Orders for immediate shipment will be billed at the price in effect on the date the order is received. Orders specifying future dated shipments may, unless otherwise agreed to, be billed at the price on the date of the shipment.

  • TAXES

    Our prices do not include any present or future sales, use exercise or other municipal, state, or federal taxes. Consequently, in addition to the prices specified herein the buyer agrees to reimburse us for any and all taxes which may become payable with respect to this transaction.

  • DELIVERY

    We shall deliver goods F.O.B. point of shipment with transportation charges prepaid, via lowest cost routing to destination, unless otherwise specified by the buyer. We shall deliver the goods as soon as possible after receipt of the order, however, the stated time of delivery i an estimate only, and we shall not be liable for delayed delivery or non-delivery caused by strikes, lockouts, fires and accidents, was, riots, a shortage of or an inability to obtain material, supplies, fuel, labor or shipping facilities, and on account of any acts, demands, orders or regulations of the municipal, state or federal governments, and any departments or agencies thereof, whether or not legally binding on us, or for delayed delivery such delay extends, for more than six months, we shall have the option of canceling the undelivered portion of the order. In no event shall the contract of sales be subject to cancellation by the buyer as result of delays in delivery or for any other cause, except by mutual written agreement of the parties.

  • PRODUCT WARRANTY

    This warranty shall be in lieu of any other warranties, including but not limited to any warranty or merchantability or fitness or otherwise expressed or implied, except as herein provided.

    In addition, we shall not be liable for any loss, damage or injury of any nature, whether direct, indirect, incidental, consequential or special in connection with or resulting from the use of the product(s).

    We warrant all products sold by us as follows:

    I ) Money back guarantee up to 7 days.

    II ) Exchange or repair up to 3 months.

    III ) Rest warranty as as given by manufacturer.

    Above to be followed for all products except following:

    I ) No warranty on CPU, Retail Box or OEM, this to be strictly covered by manufacturer.

    II) Printers & Monitors will be repaired by manufacturer or authorized service centers, Sysco can make no exchanges/return/credit.

    III) Software is subject to publishers warranty we accept no software returns and offer no software exchanges.

    All returns must be in the original packing container, including original packing materials, cables, manuals, etc., and must be accompanied by a copy of the original invoice. A Sysco RMA number must also accompany all returns. We reserve the right to issue an RMA number based on the manufacturer's product warranty to us. No return will be permitted on any product that has been abused or modified in any way. Any product without Sysco warranty label will not be permitted for return/exchange/repair/credit. Sysco Return Merchandise Department shall handle all requests for return. (For RMA Info: Voice: 626-396-1818, Fax: 626-396-1717, www.SyscoOnline.com)

  • RETURN MERCHANDISE AUTHORIZATION (RMA) POLICY

    We reserve the right to issue an RMA number based on the manufacturer's product warranty to us. No return will be permitted on any product that has been abused or modified in any way, except by our Technical Department Modification includes the removal of, or attempted modification to any identification labels attached to the products at the time or purchase.

    a. ALL RETURNS MUST BE IN ORIGINAL PACKING CONTAINER, INCLUDING ORIGINAL PACKING MATERIALS, CABLES, MANUALS, ETC., AND MUST BE ACCOMPANIED BY A COPY OF THE ORIGINAL INVOICE, AND THE RMA NUMBER MUST BE CLEARLY MARKED ON THE SHIPPING CONTAINER, OTHERWISE THE RETURNED MERCHANDISE SHIPMENT IS SUBJECT TO REFUSAL BY US. (THE RMA # must be obtained from out customer service department at 626-3961818)

    b. PRODUCT RETURN FOR NON-DEFECT, NO-TECHNICAL REASONS=Both the Sales Manager and the Customer Service Manager must approve such returns, THESE RETURNS WILL BE ASSESSED A 15% RESTOCKING FEE, based on the original sales price.

    c. SHIPPING DAMAGE - We ship all product insured. If product is received damaged in shipment, a notation should be made on carriers delivery document and a copy retained for return with the product. An RMA # for damaged product exchange must be requested with 24 hours of receipt of the damaged product.

    d. SPECIAL ORDERS - Product which is "special ordered" will not be accepted for return.

    e. ACTUAL SHIPPING AND HANDLING CHARGES ARE NON-REFUNDABLE.

  • TECHNICAL SUPPORT

    We will assist buyer with technical matters at no charge for situations that require reasonable technical assistance with respect to configurations and ordinary applications excessive demand for support occurs, however, and it is determined to be a result of buyer's lack of product knowledge or improper use of product. Buyer will be charged the standard Services/Support rates.

    Standard Services/Support is offered on a "carry-in" basis (for product not otherwise explicitly covered by service warranty) at the rate of $55.00 per hour, 1-hour minimum.

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